St Albans



Airport Taxis St Albans

Q. Is there a saving booking a taxi through Airport Taxis St Albans rather than get a taxi at the airport taxi booking
desk?
A. Yes, in fact it is much cheaper, especially on longer trips. At Airport Taxis St Albans we don’t have the overheads of
an expensive Airport Taxi Desk and staff and this saving is passed on to you the customer.

Q. How do I find my driver at the Airport?
A. He will be in the arrivals hall as you exit customs with your name on a ‘Meet & Greet’ board, you will be sent his
contact number and he will have yours. Be sure to let us have your mobile number and turn on your phone when you
leave the plane.

Q. Will I have to pay any extra charges if my plane is delayed?
A. No, we will track your plane's “Live” progress before it arrives and know when you have landed. This way we have
a car ready for you when you have collected your baggage.

Q. Is Your Company licensed and fully insured?
A. Yes, We are licensed by the local council and all our drivers have a full C.R.B. check. All our vehicles are fully
comprehensively insured.

Q. Can I make a booking on line?
A. Yes, Just enter your details on the ‘Quote’ form and you will be sent a quote by return. It is then up to you if you
would like to make a booking, if you want to confirm just return the email or call us directly.

Q. What do I do if I don’t know the postcode?
A. Just fill in as many details as you can and we will find your destination and email your quote to your inbox as
quickly as possible.

Q. What happens after I confirm my booking and accept the quote?
A. We will book your confirmation for a transfer and we will send you an email to confirm the booking. We will then
either email you the driver’s details or he will send these by SMS to your mobile.

Q. What happens if I haven’t received confirmation and my transfer is imminent?
A. Please call us directly and we will deal with your booking as quickly as possible.

Q. Will you meet us anytime of day or night?
A. Yes, all bookings at Airport Taxis St Albans are pre-booked and we provide a 24hr service.

Q. Can I smoke in the car?
A. No. Airport Taxis St Albans operates a strict non smoking policy in all their vehicles and it is also against the new
employment laws to allow smoking in taxis in St Albans.

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Information on St albans